TideView is self-hosted software. Most account, viewing, guide, and device data is processed by the TideView server selected and controlled by the server owner.
1. Scope
This policy explains how TideView software and the tideview.tv informational website handle information. It applies to the TideView Roku application, TideView Control, and related server components. It does not replace the privacy policies of services you connect, including Plex, Roku, guide providers, or source providers.
2. Information TideView may process
Server and account information
TideView may process server addresses, connection tokens, linked Plex account identifiers, TideView user profiles, permissions, and configuration choices needed to connect the Roku app to the server.
Viewing and recommendation information
TideView may process live TV activity, movie and show watch history, favorites, playback progress, recent channels, and recommendation signals. This information supports playback, history, personalization, shared tuner use, and troubleshooting.
Device, tuner, and diagnostic information
TideView may process Roku device identifiers and capabilities, tuner and source status, guide mappings, stream format, resolution, transcoding state, errors, network quality, CPU or GPU activity, and similar technical diagnostics.
3. Where information is stored
TideView configuration and activity data is primarily stored on the server owner's TideView system. A server owner may enable remote access or backups that move data through infrastructure they select. The server owner is responsible for securing that system, controlling user access, and setting an appropriate retention policy.
4. The tideview.tv website
This informational website does not currently provide account registration, advertising profiles, or sale of personal information. Cloudflare may process standard network request data, such as IP address, user agent, timestamps, and security events, to deliver and protect the website. Cloudflare's own privacy terms apply to that processing.
5. Sharing and third parties
TideView does not sell personal information. Information may be exchanged with services a server owner or user deliberately connects, such as Plex Media Server, Roku platform services, guide providers, tuner hardware, or a remote access provider. TideView may also disclose information when required by law or needed to protect users, the service, or legal rights.
6. Retention and deletion
Retention is controlled primarily by the TideView server owner. Users should contact their server owner to request access, correction, export, or deletion of locally stored TideView information. Removing the Roku app does not automatically erase information stored on a TideView or Plex server.
7. Security
TideView uses reasonable technical safeguards, but no system or network is completely secure. Server owners should install updates, use strong credentials, restrict administrative access, and use HTTPS for remote connections.
8. Children
TideView is not directed to children under 13. A household administrator is responsible for managing child profiles, content access, and connected services.
9. Changes
This policy may change as TideView develops. Material revisions will be posted here with a new effective date.
10. Contact
Privacy questions may be sent to support@tideview.tv.